Efficient, open and fair collaboration is important to us.
Our supplier portal and supplier assessment process are important
elements of this strategy.


Clear procedures of information exchange result in short delivery times with flexibility and punctuality, while minimizing inventory within the entire supply chain. Important prerequisites are short turn-around times in your administration, production and logistics, which will be secured by your ability to respond and perform at all times regarding any aspect of the process
or product.

The W&H supplier portal plays a pivotal role in handling business transactions quickly and efficiently. Orders, order confirmations, invoices, inquiries and quotations can now
be exchanged saving time and money.

For this purpose, the following modules and applications are available:
– Complete order processing, including document exchange and provision of 3D data
– Delivery date reminders
– Electronic delivery note
– E sourcing (inquiry processing)
– Completion of defect reports
– Supplier evaluation, action tracking
– Long-term supplier declarations
– JIT processing

Systematic and recurring supplier assessments are the foundation of W&H's supplier
management. The combination of your ability to perform and your track record are integral
criteria for selection and commissioning.

In our monthly supplier performance reports, we analyze quality, punctuality and reliability
as well as any deviations from the use of specified packaging materials.

In addition we perform a comprehensive evaluation of our partnership every two years. The
supplier assessment will reveal whether goods and/or services supplied meet expectations
and will provide both parties with an opportunity to identify areas for improvement. It also allows
us to classify deviations based on their importance and to prioritize adjustments.
In the event that suppliers do not meet our criteria long term, they will be phased out of
our system.

We look forward to a successful partnership.