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W&H Purchasing Guidelines
The Purchasing Department of Windmöller & Hölscher
KG is striving for a long-term, close relationship with suppliers
in order to achieve maximum efficiency and quality. An open exchange
of information and the willingness to cooperate are the key factors
of our business policy.
Customer satisfaction
At W&H, the customer is in the focus of attention. He can contact us with any questions he may
have when it comes to the production of flexible packaging. The needs and satisfaction of our customers form the basis of our purchasing policy. By joint efforts, we will be able to implement
this policy and ensure the optimum in quality, functionality, and efficiency.
Suppliers
We need competent and innovative suppliers for long-term business relationship
and their involvement already during the early phases of product development
is an essential key to a
fruitful cooperation.
Quality
For us quality means to offer to our customers efficient, innovative,
and environmentally beneficial solutions to their needs and problems.
Error prevention is one of our main objectives. The W&H Purchasing
Department is responsible for the quality of purchased parts and services
and their compliance with the W&H quality standards.
Economic efficiency
We are aware that the future development of our business is dependent
on our yields. We want
to enhance the value of our company and provide
job security. Yield orientation means for us
that our action is geared
towards lasting yields and reasonable costs. Our business policy is
based on contract compliance and long-term cooperation, but on the
other hand we demand excellent performance, adherence to delivery dates,
high quality of parts and services and
favourable conditions.
Safety and environmental protection
Environmental protection is rated high when we develop our machines.
We are proud that our machines and equipment produce ecological packagings.
For our machines and equipment
and the manufacture thereof, we are
seeking reliable, cost effective and environmentally friendly solutions.
Transparency
Purchase decisions are taken after thorough consideration of objective and comprehensible
criteria. Selection of qualified suppliers, implementation of our policy
and suppliers' performance rating - all this is done on the basis of
standardized criteria and processes which stand out for
their high transparency.
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